How to remove saved payment details
This will be helpful if:You are a learner using the Licence Help booking platform. You want to:Delete your stored payment method. Overview Licence Help supports multiple payment options, and for ease of use, your default payment method is stored for future transactions. Whenever you make a booking, you’ll always see the total payable amount and […]
How to fix a payment error
This will be helpful if:You are a learner using the Licence Help booking platform. You want to:Resolve a payment error where a payment was made more than once. Overview Occasionally, duplicate payments can happen—often within just a few minutes of each other. If this happens, don’t worry, we have you covered. You have two options: […]
How to get a tax invoice
This will be helpful if:You are a learner using the Licence Help booking platform. You want to:Obtain a tax invoice. Overview Licence Help is an online booking service. Each time you make a purchase, you’ll automatically receive a payment receipt by email. Here’s how it works: Because every instructor is an independent operator, and some […]
Your wallet explained
This will be helpful if:You are a learner using the Licence Help booking platform. You want to:Understand how your Licence Help wallet works. Overview Your Licence Help wallet is designed to make handling payments and bookings simple and stress-free. Here’s what you need to know: With the wallet system, payments are faster, smoother, and more […]
How to change your driving instructor
This will be useful if: You are a Learner User of the Licence Help booking platform You are trying to: Change your driving instructor. Overview: The Licence Help platform has been designed to provide you with maximum flexibility. We understand that things can change, sometimes your availability doesn’t match or a driving instructor is not the right […]
How many driving lessons do I need?
This will be useful if: You are a Learner User of the Licence Help booking platform. You are trying to: Understand how many lessons you might need. Overview: After your first driving lesson, your driving instructor will be in the best position to assess how many driving lessons you should take, based on factors such as: A […]
Payment Options
To make a booking with a driving instructor through Licence Help, payment must be made upfront. We accept payment via all major debit and credit cards, including Visa, Mastercard and American Express. We also accept payment via PayPal, Apple Pay, Google Pay & Microsoft Pay. We offer and accept payment options such as Afterpay and […]