How to handle driving instructor cancellations
This will be useful if:You are a learner using the Licence Help booking platform. You are trying to:Understand what happens if your instructor cancels a booking. Overview:At times, your driving instructor may need to cancel a scheduled lesson. While it’s never ideal, unexpected situations can occur. For example: If this happens, your instructor should notify […]
How to contact your driving instructor
This will be useful if:You are a learner using the Licence Help booking platform. You are trying to:Get in touch with your driving instructor. Overview:Licence Help makes it simple to book lessons with your instructor. When you create a booking, you can provide all the details your instructor needs without needing to call or message […]
How to approve your logbook hours
This will be useful if:You are a learner using the Licence Help booking platform. You are trying to:Get your supervised driving hours signed off in your logbook. Overview:In most Australian states, learners must complete a minimum number of supervised driving hours before being eligible to take the driving test. These requirements vary depending on […]
How to handle driving instructor cancellations
This will be useful if:You are a learner using the Licence Help booking platform. You are trying to:Understand what happens if your instructor cancels a booking. Overview:At times, your driving instructor may need to cancel a scheduled lesson. While it’s never ideal, unexpected situations can occur. For example: If this happens, your instructor should notify […]
How to approve your logbook hours
This will be useful if:You are a learner using the Licence Help booking platform. You are trying to:Get your supervised driving hours signed off in your logbook. Overview:In most Australian states, learners must complete a minimum number of supervised driving hours before being eligible to take the driving test. These requirements vary depending on your […]
How to handle driving instructor cancellations
This will be useful if:You are a learner using the Licence Help booking platform. You are trying to:Understand what happens if your instructor cancels a booking. Overview:At times, your driving instructor may need to cancel a scheduled lesson. While it’s never ideal, unexpected situations can occur. For example: If this happens, your instructor should notify […]
How to cancel a booking with your instructor
This will be helpful if: Overview:Licence Help is designed to give learners maximum flexibility when managing their schedules. We know that plans can change. With Licence Help, you can cancel a booking online free of charge up to 24 hours before the lesson start time. When you cancel, the lesson credit is immediately returned to […]
How to change your driving instructor
This will be useful if: You are a Learner User of the Licence Help booking platform You are trying to: Change your driving instructor. Overview: The Licence Help platform has been designed to provide you with maximum flexibility. We understand that things can change, sometimes your availability doesn’t match or a driving instructor is not the right […]
How many driving lessons do I need?
This will be useful if: You are a Learner User of the Licence Help booking platform. You are trying to: Understand how many lessons you might need. Overview: After your first driving lesson, your driving instructor will be in the best position to assess how many driving lessons you should take, based on factors such as: A […]
Payment Options
To make a booking with a driving instructor through Licence Help, payment must be made upfront. We accept payment via all major debit and credit cards, including Visa, Mastercard and American Express. We also accept payment via PayPal, Apple Pay, Google Pay & Microsoft Pay. We offer and accept payment options such as Afterpay and […]